Effective: April 20, 2025
Last Updated: December 15, 2025

This Privacy Policy explains how The Skin Real collects, uses, and protects your Personal Data when you use our website and mobile application.

Information We Collect

We collect information you provide directly and information collected automatically, including:

• Name, email address, phone number
• Support communications
• Device and usage data (IP address, browser type, analytics)

Health Information

Some data may be considered health data or protected health information (PHI). Patients should refer to the clinic’s Notice of Privacy Practices for PHI-specific disclosures.

How We Use Personal Data

• Provide and operate the Platform
• Respond to inquiries and support requests
• Improve functionality and user experience
• Comply with legal obligations
• Send important updates and communications

Sharing of Information

We may share Personal Data with service providers, advisors, or government authorities when required by law. We do not sell Personal Data.

Data Retention

We retain Personal Data only as long as necessary for business, legal, and operational purposes.

User Rights

You may request to access, correct, or delete your Personal Data by contacting info@theskinreal.com.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect Personal Data, but no system is completely secure.

Marketing Communications

You may opt out of marketing emails or SMS messages at any time using the unsubscribe instructions provided.

Children’s Privacy

The Platform is intended for adults only. We do not knowingly collect data from individuals under 18.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of any changes.

Contact Us

If you have questions about this Privacy Policy, contact us at info@theskinreal.com.